We currently collect and process the following information/data categories:
Identity includes information such as: first name, last name, title, date of birth (optional)
Contact includes information such as: email address, billing address, delivery address, location, country, telephone number
Financial includes information such as: payment card details and bank account
Transaction includes information such as: details of your purchases and the fulfilment of your orders (such as basket number, order number, subtotal, title, currency, discounts, shipping, number of items, product number, single item price, category, tax etc.); payments to and from you and details of other products and services you have obtained from us, correspondence or communications with you in respect of your orders
Technical includes information such as: details of the device(s) you use to access our services, your internet protocol (IP) address, login data, your username and password, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
Usage includes information such as: how and when you use our website/app, how you moved around it, what you searched for; website/app performance statistics, traffic, location, weblogs and other communication data
Marketing and Communications includes information such as: your preferences in receiving marketing from us and our third parties and your communication preferences.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To process and deliver your order, and manage after-sale processes
To manage website personalisation and provide the best on-site experience
To improve our website performance and debug issues by analysing and testing user behaviour